About Us

Professional Debt Recovery You Can Trust

Hawthorne Recovery Services is a UK-based commercial debt recovery firm dedicated to helping businesses recover outstanding debts efficiently, ethically, and within full legal compliance. With over 15+ years of experience, we've recovered £45M+ for 2,500+ businesses across every major industry.

Our Mission

Recovering Debts While Protecting Your Reputation

We exist to solve one of the biggest challenges facing UK businesses: getting paid for work already done. Late payments and bad debts cost UK SMEs billions each year, threatening livelihoods and stifling growth.

Our mission is to recover every penny owed to our clients while maintaining the highest standards of professionalism and legal compliance. We believe debt recovery doesn't have to be aggressive or reputation-damaging — it just has to be effective.

We combine modern technology with proven collection methodologies, giving our clients real-time visibility into every case through our secure online portal while our experienced team does the hard work.

92%

Recovery Rate

£45M+

Total Recovered

2,500+

Clients Served

15+

Years Experience

Our Values

How We Operate

Integrity

We operate with complete transparency and honesty. Every action we take is compliant with FCA regulations and industry best practice.

Professionalism

Our team maintains the highest standards of conduct. We represent your business with the same care and professionalism you would.

Results-Driven

We measure ourselves by outcomes, not activity. Our 92% recovery rate speaks to our focus on actually getting your money back.

Relationship Aware

We understand that some debtor relationships are worth preserving. Our approach is firm but diplomatic, tailored to your priorities.

Our Team

Experienced Recovery Professionals

Our leadership team brings decades of combined experience in commercial debt recovery, legal enforcement, and credit management.

Director of Operations

Over 20 years in commercial debt recovery and credit management. Former head of collections at a major UK bank.

Head of Legal

Qualified solicitor specialising in insolvency and commercial litigation. Extensive experience with CCJs and enforcement.

Client Relationship Manager

Dedicated to ensuring every client receives exceptional service and clear communication throughout the recovery process.

Senior Collections Manager

Leads our collections team with deep expertise across construction, manufacturing, and professional services sectors.

Compliance & Accreditations

Fully Regulated & Accredited

We maintain the highest levels of compliance and hold all necessary accreditations for professional debt recovery in the UK and internationally.

FCA Authorised

ISO 9001 Certified

ISO 27001 Certified

CSA Member

ICO Registered

Ready to Work With Us?

Get in touch for a free, confidential assessment of your outstanding debts.